Friendly, down home, small town service. I love this post office
At times I have forgot my key and I have in a nice manner asked them if they had time to get our mail and I almost got my ear chewed off from one of the clerk's remarks back. I'd rather go into Cottonwood and talk to my Bobby or Johnny who always have hello's to say or "how are you doing?" and "how is my day?". I enjoy them and I thank them and I feel good when I leave with a smile.
I have always had great customer service at the Clarkdale Post Office. They can do all of the things that a big post office can, including passports, which they helped me with for myself and my 3 young children and they were all very helpful and complimentary!
I have lived here for about 25 years. KUDOS to the person who advised to go to Fed Ex. The employees are very grouchy and unkind some of the time, especially when I just want to get a package out. I would recommend that if anyone would like to work for the public that they really understand that we like to see smiles and I like positive remarks.
I need to get a new passport and I live in Clarkdale, AZ. Last time we got passports it was at the courthouse off of hwy. 260. I see that they are available from our Clarkdale post office......but after reading the reviews of others and recalling my own negative experiences with Katie and one other postal worker there, I will gladly go to Prescott or wherever I must to get new passports.
Seems like someone in power needs to evaluate this situation and replace the grumpy, rude postal clerks with people who actually enjoy working with the public....(who does, by the way, pay their salary.)
The lady up front was awfully rude!!!
I have actually written to the Postmaster General in the past, due to the rudeness and outright oppositional behavior of Katie and the younger woman who works there. They have cost me money by returning merchandise (when I have paid extra for 2-day shipping )from one of my vendors. I am glad I read the other reviews of the personnel in our little town's post office, before deciding to get our new passports. It validates my impression of them and lets me know it isn't only me that they treat with so little respect.
United States Postal Service is a US Post Office based in Clarkdale, Arizona. United States Postal Service is located at 9 S 9th St, Clarkdale, AZ 86324, USA.
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